• How to Say Sorry: 7 Musts to Grow Your Influence With an Apology

    2 monthes ago - By Business

    Apologies are something we love to receive and hate to give. Saying "I'm sorry" is tough. It challenges our pride and our ego with its open admission of failure and wrongdoing. But when delivered with sincerity and heartfelt meaning, apologies hold power.
    Whether you are apologizing for failure or for wronging another person, it's critical to deliver the apology with sincerity. Apologies loaded with excuses and blame are superficial and not really apologies at all.
    When was the last time you knew a leader to say "I'm sorry" in an honest, heartfelt way? We all make mistakes, even the most...
    Read more ...