• Customer Health Solutions: Accurately Monitoring Your Customer Relationships

    2 monthes ago - By Business 2 Community

    Geralt / Pixabay
    A new term, customer health, is all about monitoring the customer relationship to ensure it remains in a vibrant state. Because not all businesses are receptive to proactive support or additional conversations, the concept of customer health has evolved because it allows a business to further understand the impact of their interactions.
    Rather than spending time and money on proactive communication campaigns with customers that already love you or don't want to be contacted, customer health analyses the information already present in past communications. This deep dive...
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