• 4 Strategies to Create a Truly Connected Customer Community for Your Brand

    11 days ago - By Business 2 Community

    Have you ever asked yourself how your brand makes your customers feel? Sure, your customer service department may make them feel satisfied, or your sales team could make them feel confident in their purchase. But what does your actual brand itself make your customer feel?
    According to research, when customers report a positive “feeling” from a brand, they begin to feel connected to that business, and in turn, are far more likely to purchase from them. Knowing that a business cares, listens to opinions, and simply understands are HUGE factors in building this connection.
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