• Newsflash: Some Brands Don't Believe the Customer Is Always Right

    1 month ago - By Business 2 Community

    I love food. So much, in fact, that in the right setting and given the right circumstance, I will pay through the nose to satisfy a craving or round off the perfect appetizer tray for company. And what I mean by the right circumstance is that the customer experience is as great as the food, and for me, that combination is equally as important at a hot dog joint, a grocery store, or a four-star restaurant.
    Let me set a scene for you. You walk into Eataly's Chicago location. It's almost like you've been transported to a spot in Europe - from the selection of amazing specialty foods to the...
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  • Nuance Prediction Service enables brands to forecast customer behavior

    Nuance Prediction Service enables brands to forecast customer behavior

    1 month ago - By Venture Beat

    Predictions are artificial intelligence's forte, you might say. Some of the most accurate machine learning models draw on hundreds of thousands of data points to surface patterns that'd otherwise go undetected. Adobe's using AI to predict when to send marketing emails. Gogo‘s tapping it to predict equ...
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  • Alibaba is reportedly setting up its own company to make a customized artificial-intelligence chip

    Alibaba is reportedly setting up its own company to make a customized artificial-intelligence chip

    1 month ago - By Business Insider

    Alibaba is setting up its own company to make a customized artificial intelligence chip, Reuters reported.
    The chip, which is expected to be launched in the second half of 2019, could help Alibaba's fast-growing cloud and Internet of Things businesses.
    Alibaba's Tmall Genie, an AI-powered voice assistant, has been integrated with the company's interactive local services, such as Hema supermarket.
    Watch Alibaba trade in real time here.
    Alibaba is reportedly setting up its own company to make a customized artificial-intelligence chip for its fast-growing cloud and internet businesses.
    The...
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