• How Financial Institutions Can Improve Customer Experience: 3 Tips to Give You the Edge in a Digital World

    9 days ago - By Business 2 Community

    Today, banking as we know it has changed - it's constantly being disrupted by digital competitors, and customers' loyalty is finally shifting to newer, innovative fintech competitors. It's expected that by the end of 2017, most of the UK's population will be using digital banks, and nearly half will access their accounts - whether this be banking, credit cards or brokerage - at least once a month with their mobile devices. Simply put, they want their banks, and their finances, to be more convenient and accessible than ever.
    What's clear is that technology has begun to, and will continue...
    Read more ...