• Southwest offers apology, compensation to passengers

    1 month ago - By Chron

    NEW YORK - Southwest Airlines has sent a letter of apology and is offering compensation to passengers who were on a flight earlier this week that made an emergency landing following an engine explosion.
    ABC News reports that it obtained a letter to one passenger signed by Southwest CEO Gary Kelly that included a $5,000 check and a $1,000 travel voucher. The company confirmed that it sent the "communication and gesture" to passengers, although it would not disclose the wording or compensation amounts.
    An engine on a Southwest jet exploded over Pennsylvania on Tuesday, and debris hit the...
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  • Southwest's Own Mechanics Cast Doubt Over Airline's Safety Standards

    1 month ago - By Forbes

    A leaked letter from Bret Oestreich, the national director of the Aircraft Mechanics Fraternal Association , suggests that Southwest Airlines had lost the confidence of its engineers prior to Flight 1380.
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  • Southwest Airlines sends Flight 1380 passengers $5,000 checks, $1,000 flight vouchers

    1 month ago - By Philly

    It is not unusual for an airline to make such payments in situations like this.
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