• 5 Unexpected Sources of Innovation and Growth

    3 monthes ago - By Business 2 Community

    Managers value predictability; it gives them a sense of control over external events. In my experience, results that do not match initial expectations are not normally welcomed, and actions are quickly put in place to restore performance to expected levels.
    Even results that are way above original forecasts are treated with suspicion and scepticism. Once, when I was leading a trial of a new retail format that delivered 25% sales growth, several executives bent over backwards to find reasons why the results weren't credible and should be ignored!
    Unusual events can, however, be the catalyst...
    Read more ...