• Engagement Checklist For The Finance Industry

    5 monthes ago - By Business 2 Community

    The finance industry is being transformed. Day-to-day interactions, for the most part, no longer need to take place in a branch. In fact I can barely remember the last time I had to set foot inside an actual bank. Mobile apps are increasingly becoming the go-to channel for our financial needs, supplemented by web, email, voice assistants and then, only if absolutely necessary, telephone or bricks and mortar branches. Consider this statistic from one of our banking customers: more customers visit their mobile app in one minute than visit all their branches combined in one week.
    And yet...
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