• Trying To Maintain Relevancy, ITIL 4 Is Coming Soon: Here's Why

    9 days ago - By Business 2 Community

    NeuPaddy / Pixabay
    At the start of 2019, ITIL 4 will be launched, as most in IT service management already know. Formerly known as “Information Technology Infrastructure Library,” ITIL is a set of detailed practices for ITSM with a focuses on aligning IT services with the needs of business. ITIL describes processes, procedures, tasks and checklists which are not organization-specific nor technology-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency.
    From a very high...
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