• There's a simple phrase you can use when asking for a flight upgrade that could help you land a first-class seat - but there's a catch

    9 monthes ago - By Chron

    Reuters/ Pascal Rossignol
    Mentioning "revenue management" to an airline reservation agent can help you land an upgrade, New York Times best-selling author Tilly Bagshawe told Bloomberg.
    An airline's revenue management department tells reservation agents what they're allowed to offer to customers, so talking to them directly allows you to appeal to the real decision-makers.
    But that strategy would only work if you're a VIP customer, according to aviation analyst Henry Harteveldt.
    Even when airlines don't sell all of their first-class seats on a given flight, it might not be easy to use...
    Read more ...

     

  • There's a simple phrase you can use when asking for a flight upgrade that could help you land a first-class seat - but there's a catch

    There's a simple phrase you can use when asking for a flight upgrade that could help you land a first-class seat - but there's a catch

    9 monthes ago - By Business Insider

    Mentioning "revenue management" to an airline reservation agent can help you land an upgrade, New York Times best-selling author Tilly Bagshawe told Bloomberg .
    An airline's revenue management department tells reservation agents what they're allowed to offer to customers, so talking to them directly allows you to appeal to the real decision-makers.
    But that strategy would only work if you're a VIP customer, according to aviation analyst Henry Harteveldt.
    Even when airlines don't sell all of their first-class seats on a given flight, it might not be easy to use miles for an upgrade...
    Read more ...