• What is Customer Relationship Management?

    5 monthes ago - By Business 2 Community

    CRM stands for customer relationship management. It is an effective system that links all the data from your sales leads as well as customers together and stores them in one location. A CRM documents and assesses all phone calls, emails, and meetings, assisting in improved customer care and sales. Having all customer data in one place improves operational efficiency and increases revenue.
    You can obtain personal information and apply it to an individual level to delight each of your leads and customers with personalized messages. You can track, segment and also slice data to make your...
    Read more ...