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How to Deliver Excellent Customer Service, Every Time
3 monthes ago - By Business 2 Community
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If you compare a business to the human body, there's no doubt customer service is at the heart. It's more than just a conversation answering a client's question, it's the accumulation of every interaction the client has with your business - it's the pilot smiling from the cockpit as you board the plane, the barista handing you a straw with your coffee, the receptionist making sure your forms have been updated correctly. From the first conversation you have with a potential client, to each email follow up, you are providing customer service at every stop. And with so...
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